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Request A Return Label

  • Step 1: Print Our Pre-Paid Shipping Label

    Our money-saving returns are simple. Just request and print a pre-paid UPS return label, and we’ll deduct a flat $7 shipping fee from your refund. Shipping rates through UPS or the USPS are almost always higher, so using the pre-paid label will save you $5 or more!

  • Step 2: Prepare Your Package

    Repackage items exactly as you received them – boxes, tags, packing slip, and all. Then attach your pre-paid shipping label to the outside of the box.

  • Step 3: Send It Back to Us

    Take your sealed package to any UPS location or drop-off box. We’ll refund your order within 10 days of receiving it, minus the $7 shipping fee.


    Go ahead and place a new order now. We’ll make the exchange when we receive your unwanted item.


    All is not lost. If you’ve misplaced your packing slip, please include your contact information, item number, price paid, action desired (refund or replacement), method of payment, and reason for return on a sheet of paper, and mail it along with your unwanted item to:

    Miles Kimball
    Return Goods
    2155 S. Oakwood Rd.
    Oshkosh, WI 54904

    Walter Drake
    Return Goods
    2155 S. Oakwood Rd.
    Oshkosh, WI 54904

  3. Need help? 1-855-202-7394 Need help? 1-855-202-7393